September 3, 2010, 10:23 pm
Customers have high expectations of the businesses and services they use and quite rightly so because these businesses are receiving their precious time and their money and in return they should be giving their best at all times. The issue arises when the economy becomes unstable and people need to tighten their belts because then it becomes about offering the best customer service but at the same time making sure prices remain competitive and in line with other players in the same...(read more)